HELP CENTER

Frequently Asked Questions.

Everything you need to know about QuickCue live coaching platform.

What is QuickCue? +
QuickCue is a specialized software platform developed in Toronto, Canada, designed specifically for Live Online Movement Coaching. It combines high-speed WebRTC video streaming with real-time posture drawing tools and instant slow-motion video replays to help coaches and athletes connect remotely.
Who is QuickCue designed for? +
QuickCue is built for personal trainers, strength & conditioning coaches, physical therapists, biomechanics specialists, sports performance academies, and athletes who require real-time visual coaching feedback during remote sessions.
Do my clients need to install software or make an account? +
No! Clients can join live sessions directly from any modern web browser on iPhone, Android, iPad, or desktop via your custom single-click invite link.
How does QuickCue handle data privacy in Canada? +
QuickCue is fully PIPEDA compliant (Personal Information Protection and Electronic Documents Act). All live video feeds are end-to-end encrypted, and recorded practice clips are stored securely in Canadian data center infrastructure.
Can I record and replay movement clips mid-session? +
Yes. With a single tap, QuickCue captures the preceding 5-15 seconds of video. You can immediately replay it in slow motion (0.25x or 0.5x speed) with your client while keeping your live voice call active.
How does the 14-day free trial work? +
You get full unrestricted access to all Pro features for 14 days. No credit card is required to sign up. If you choose not to subscribe at the end of 14 days, your account seamlessly transitions to read-only access.
Where is QuickCue Inc. located? +
QuickCue is registered in Toronto, Ontario, Canada, with headquarters at 358 Lippincott St, Toronto, ON M5S 2P7. Founded by key personnel including Robin Serpell.